We proudly stand by the quality of our products. However, if for any reason you are dissatisfied with your jewellery, please contact us within 30 days of your purchase. Our team will be in touch shortly thereafter. For more information, please look at our terms and conditions.
We'd Love to Hear From You
Making sure you are getting exactly what you expected is our number one priority. If there's anything we can do to help you in your Vela journey, consider it done. Our support team aims to respond within 24 hours. If you have general inquiries, feel free to refer to our FAQ page.
Vela Jewellery Head Office
Where We're From
We provide a rare jewellery collection that you can’t get anywhere else in the world—from champagne diamonds to south sea pearls. Our materials are sourced ethically, sustainably and locally in Western Australia.